Privacy Policy

To help you understand this policy, we define key terms used throughout. These definitions clarify what we mean by personal data, processing and the services we provide as a notary and document services provider.

We collect only the information necessary to perform notarial acts, verify identities, comply with legal obligations and communicate with clients about appointments and services. Collection methods include direct submission, in-person presentation of documents and automated tools on our website.

Information you explicitly provide when booking, attending appointments or communicating with lawproio includes:

• Full name and identification numbers (passport, national ID)
• Contact details: phone number and email address
• Copies of documents presented for notarization (contracts, powers of attorney, wills, deeds)
• Signatures and witness information recorded during notarization
• Payment details necessary for invoicing (payment vouchers or transaction references; full card details are not stored by lawproio)
• Notes and instructions relevant to the notarial act or document handling

We also collect limited technical and usage information automatically when you use our website or digital booking tools to help provide and improve our services.

• Device and browser information (device type, browser version)
• IP address and approximate location for security and fraud prevention
• Usage data such as pages visited, form interactions and appointment booking steps
• Cookies and similar identifiers to maintain session state and preferences
• Error and diagnostic data to support technical troubleshooting
• Timestamps for interactions and submissions

We may receive information about you from trusted third parties where necessary to complete a notarial act, to verify identity or to process payments.

• Identity verification services and background checks when required for certain documents
• Payment processors for transaction validation and records
• Referrers such as law firms or corporate clients who submit documents for notarization on behalf of individuals

We process personal data for specific, limited purposes that support the notarial services you request and to meet legal obligations.

• To verify identity and witness signatures during notarization
• To prepare, execute and store notarized documents and certified copies
• To schedule, confirm and manage appointments and provide customer support
• To issue invoices, process payments and maintain business records
• To comply with applicable laws, regulatory reporting and official requests from authorities
• To detect and prevent fraud, abuse or unauthorized access to services
• To analyze and improve our website, booking tools and client experience
• To retain records for legal or business purposes in accordance with retention policies

Where applicable, we rely on legitimate bases to process personal data necessary for providing notarial services, for compliance with legal obligations, or for the performance of a contract with you.

• Performance of a contract or to take steps at your request prior to entering into a notarial or document services agreement
• Legal compliance with Thai laws and regulatory requirements related to notarization and record-keeping
• Legitimate interests of lawproio to operate and secure services, prevent fraud and manage client relationships, balanced against individual rights
• Consent where required for optional communications or marketing; you may withdraw consent at any time

We share personal data only as necessary to provide services or comply with legal obligations, and with parties bound by confidentiality and data protection requirements.

• Service providers engaged to support appointment scheduling, identity verification and payments
• Legal or regulatory authorities when required by law or to respond to official requests
• Third-party agents or corporate clients when you have authorized such sharing for document handling
• Professional advisors or auditors for compliance and business record-keeping
• Acquirers or successors in the event of a business transfer, merger or sale, subject to confidentiality safeguards
• Law enforcement or courts when necessary for legal proceedings or to protect the rights, safety or property of lawproio and others

We maintain administrative, technical and physical safeguards to reduce the risk of unauthorized access, disclosure or loss of personal data. Measures are regularly reviewed and updated to reflect changing risks and operational needs.

• Access controls and role-based permissions for staff handling personal data
• Encryption for data stored and transmitted where appropriate and secure backup procedures
• Regular staff training, incident response planning and third-party assessments to improve security posture

Depending on applicable law, you may have a set of rights regarding your personal data. To exercise rights, contact our privacy representative using the details below. We will respond within a reasonable timeframe and as required by law.

• Right to access the personal data we hold about you and request a copy
• Right to correct or update inaccurate or incomplete information
• Right to request deletion of personal data where retention is not required by law
• Right to restrict or object to certain processing activities, including direct marketing where applicable
• Right to data portability where applicable to receive a usable copy of certain information
• Right to withdraw consent to optional processing at any time without affecting prior processing relied on consent
• Right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated
• Request restriction of processing of personal data where applicable under local law and where retention is not required for legitimate business purposes.

• Lawful bases for processing include the performance of services at the customer's request, compliance with legal and regulatory obligations, and legitimate business interests such as fraud prevention and service improvement.
• We collect identifiers (name, contact details), identification documents for notarization, transaction records, appointment history, and limited technical data from website interactions to provide and secure our services.
• Personal data is retained only as long as necessary to fulfill the purpose of collection, to satisfy accounting and regulatory requirements, and to respond to queries or disputes. Retention periods vary by record type and legal obligations.
• You have rights to access your data, request corrections, receive copies where applicable, object to certain processing, and request deletion where no legal retention obligation applies. We provide clear channels to exercise these rights.

If you believe we have mishandled your personal data, please contact our data protection point of contact listed below. You may also lodge a complaint with the relevant supervisory authority in Thailand if you remain dissatisfied after our response.

Our services are intended for adults. We do not knowingly collect personal information from children under the legal age for contracting in Thailand. If we learn that we have collected data from a minor without parental consent, we will take steps to delete it promptly.

lawproio.pro may contain links to external sites and services. We are not responsible for the privacy practices or content of third-party websites. Review their privacy policies before providing personal information.

We review and may update this privacy information to reflect legal, operational, or product changes. Material changes will be posted on lawproio.pro with an updated effective date. Minor edits may be made without prior notice.